Privacy Policy

Privacy Policy

Introduction

Welcome to https://rough-rider.thebestlocalpro.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

• Our main website at https://rough-rider.thebestlocalpro.com
• All associated mobile and desktop applications
• Any online services or tools provided by us
• Products that we offer through our digital platforms

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

1. As an Authorized User: If you sign up and use our applications or services, we collect and process your personal data to manage your account and deliver the requested services.
2. Website Visitors: When you visit our websites, we may gather information about your browsing behavior to improve our site’s functionality and user experience.
3. Communications: We may contact you via email, phone, or SMS for promotional purposes, newsletters, surveys, or to provide updates on our services, unless you opt-out.

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services:

• Account Information: Details required to create and manage your user account, such as name, username, and email address.
• Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
• Financial Information: Data related to your financial status or creditworthiness, if relevant to our services.
• Purchase Information: Details of products or services you have purchased from us, including quantities and transaction dates.
• Mobile Device Identifiers: Unique device identifiers and mobile app usage data collected through our applications.
• Location Data: Information about your geographic location when using our location-based services.
• Feedback: Reviews, comments, and responses provided by users regarding our products or services.
• Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
• Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods, including direct user input, server logs, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for the following purposes:

• Strictly Necessary: These ensure basic functionalities of our website, such as logging in or maintaining session information.
• Preferences: Cookies store user preferences and settings to personalize your experience.
• Analytics: We use analytics cookies to collect aggregated data about website visitors, helping us understand how people interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize your data.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption of data during transmission and storage
• Implementing secure third-party processing partners
• Regularly reviewing and updating our security practices
• Training employees on data protection principles

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from this age group. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

• Access to your data and its use details
• Rectification or erasure of inaccurate or incomplete information
• Restriction or objection to the processing of your data
• Data portability, allowing you to move or receive your data in a structured format
• The right to withdraw consent at any time
• The right to file appeals or complaints with relevant authorities

To exercise these rights or seek clarification on specific aspects of our privacy practices, please reach out to our Privacy Team via the contact information provided.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

• Email: [email protected]
• Address: [Provide the physical address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.